1. Overview
PredictWave, Inc. (“PredictWave,” “we,” “us,” or “our”) provides a decision intelligence platform for operations, finance, and supply chain teams. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or platform, you agree to the practices described in this policy.
2. Information we collect
Account information you provide when you sign up or request a demo, such as your name, work email, company, and role.
Data you upload to the platform to generate forecasts and dashboards. We process this data on your behalf to deliver the service and do not use it to train models for other customers.
Usage information collected automatically, such as log data, device and browser details, and how you interact with our product, gathered through cookies and similar technologies.
3. How we use information
To provide, maintain, and improve the platform and to deliver the analyses and insights you request.
To communicate with you about your account, respond to inquiries, and send product and service updates.
To monitor and protect the security, integrity, and reliability of our services and to comply with legal obligations.
4. How we share information
We do not sell your personal information. We share information only with service providers who help us operate the platform (such as cloud hosting and email delivery), under contractual confidentiality and security obligations.
We may disclose information if required by law, to enforce our agreements, or to protect the rights, property, or safety of PredictWave, our customers, or others.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data retention and security
We retain personal and customer data for as long as needed to provide the service and for legitimate business or legal purposes, after which we delete or anonymize it.
We use industry-standard technical and organizational measures (including encryption in transit, access controls, and monitoring) to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing.
You can manage cookie preferences through your browser settings. To exercise any data rights, contact us using the details below.
7. International data transfers
We may process and store information in countries other than the one in which you reside. Where required, we put in place appropriate safeguards for cross-border transfers.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date above and, where appropriate, provide additional notice.
9. Contact us
If you have questions about this Privacy Policy or our data practices, email us at henry@predictwaveai.com.